Merely policy clients? citizen agency during street-level policy implementation and public service delivery
Por um escritor misterioso
Descrição
Citizen engagement in public services in low‐ and middle‐income countries: A mixed‐methods systematic review of participation, inclusion, transparency and accountability (PITA) initiatives - Waddington - 2019 - Campbell Systematic Reviews - Wiley
Full article: Street-Level Bureaucrats' Attitude toward Clients: A Study of Work Group Influence in the Dutch and Belgian Tax Administration
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City planning policies to support health and sustainability: an international comparison of policy indicators for 25 cities - The Lancet Global Health
Introduction: Administrative Burden as a Mechanism of Inequality in Policy Implementation
Merely policy clients? citizen agency during street-level policy implementation and public service delivery
Policy Implementation
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